Frequently asked questions.

Q: What kind of candles do you make?

We specialize in private-label, hand-poured candles made with clean-burning wax and luxury fragrance oils. Our candles are fully customizable for events, retail, hospitality, or corporate gifting.

Q: What’s the minimum order quantity (MOQ)?

We offer one of the lowest MOQs in the industry—just 50 units per scent blend. Perfect for small launches, events, gifting, or PR mailers.

Q: Can I customize the fragrance?

Yes. You can choose from 150+ clean fragrance oils or work with us to develop a custom blend using your references, moodboards, or briefs.

Q: Do you offer scent duplication?

Yes! We work hand-in-hand with a trusted lab that specializes in fragrance duplication. If you have a candle, perfume, or essential oil blend you'd like to replicate, we can submit it for a custom match. This is a complimentary service, but it requires a full commitment to production with a minimum order of 500 candles per scent.

Perfect for brands wanting to preserve a signature scent or recreate a discontinued favorite.

Q: How long does production take?

Once we receive payment and all approved components, our typical lead time is 2–3 weeks. Timelines may vary during peak seasons.

Q: Can I use my own labels or vessels?

Absolutely. We apply client-supplied labels and packaging, or you can choose from our curated vendor selection of premium vessels, lids, and boxes.

If you're sending your own vessels, we’ll run a burn test to ensure proper wick sizing, safety, and performance. You can learn more about that process here.

Q: Can I see samples before placing a full order?

Yes. You can order a scent discovery kit with our 1/2oz tea-lights via this form and vessel samples to finalize your selection before production.

Q: What kind of wax do you use?

We work with natural coconut wax blends and 100% soy wax, depending on the needs of your project. Every wax we use is carefully selected, tested in-house, and blended for clean, consistent performance.

We always test our wax, wicks, and vessels together to ensure each candle burns safely and beautifully.

Q: Do your candles comply with safety standards?

Yes. Every formula is checked against IFRA guidelines, and our team follows all industry safety protocols for candle manufacturing.

Q: Can you rush an order?

We do our best to accommodate rush requests. Contact us with your timeline, and we’ll advise if we can meet it. Additional fees may apply.

Q: Do you offer fulfillment or bulk shipping?

Yes. We offer bulk freight shipping, palletization, and multi-location distribution for larger orders.

Q: Who do you typically work with?

We create custom candles for emerging brands, retailers, beauty and wellness brands, interior designers, influencers, creative agencies, hotels, Pilates and fitness studios, spas, Airbnb hosts, gifting companies, and corporate clients.

If you're looking to elevate your brand, space, or client experience, we're here to bring your vision to light.

Q: Where are your candles made?

All candles are proudly hand-poured in the South Bay of Los Angeles, California, by our certified (and awesome!) production team.

✨ Still have questions?

Contact us here or email us at hello@uniquecustomcandles.com. We're happy to walk you through the next steps or provide a custom quote.